Here is what you need to know.
Casual Bike Hire & Day Tours
Bookings cancelled 48 hours or more prior to pick up time requested - no charge.
Bookings cancelled less than 48 hours but more than 24 hours prior to pick up time requested - 50% charge.
Bookings cancelled less than 24 hours prior to pick up time requested - 100% charge.
Really bad weather - talk to us the day before or before 9am on the day your hire commences - no charge.
Your cruise ship doesn't arrive into Napier - no charge.
Group Hire & Multi Day Tours
You will be advised of the cancellation policy that applies to your booking during the quoting process.