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Usually the Hawke’s Bay is treated with beautiful weather, but if it happens to be a rainy day the day of your hire, you have a couple of options:
- Get a complimentary poncho from us and experience Napier from a wet weather perspective.
- We offer cancellation on the day in case of inclement weather.
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If your ship is unable to dock – 100% refund.
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- Bookings cancelled 48 hours or more prior to pick up time requested – 100% refund.
- Bookings cancelled less than 48 hours prior to pick up time requested – no refund.
- Rain or bad weather – talk to us before your booked time on the day your hire commences – alternative winery bus tour or 100% refund.
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- Bookings cancelled 7 days or more prior to pick up time requested – 100% refund.
- Bookings cancelled less than 7 days prior to pick up time requested – no refund.
- Rain or bad weather – talk to us before your booked time on the day your hire commences – alternative winery bus tour or 100% refund.
The above cancellation policies only apply to customers who have booked directly with us. For third party bookings (i.e TripAdvisor Experiences) , please refer to their specific cancellation policy.